Last updated: April 1, 2024
At Mint Circuit, we strive to ensure your complete satisfaction with our products and services. This Refund Policy outlines the conditions under which we issue refunds for purchases made through our website. By making a purchase on our Site, you agree to the terms of this Refund Policy.
Mint Circuit offers various types of products and services, including but not limited to:
Different refund terms may apply to each type of product or service, as detailed below.
Due to the nature of digital products, all sales of downloadable digital content (e-books, PDF guides, templates, etc.) are final once the content has been downloaded or accessed. We do not offer refunds for digital downloads unless the product is defective or significantly different from what was described.
If you believe a digital product is defective or significantly different from its description, please contact us within 7 days of purchase at [email protected] with details of the issue. We will investigate and, if we determine the product is indeed defective, we will either:
For our premium online courses, we offer a 14-day satisfaction guarantee. If you are not satisfied with the course, you may request a refund within 14 days of purchase, provided that you have completed no more than 25% of the course content.
To request a refund for an eligible course:
For live webinars and workshops:
Purchases of recorded webinars follow the same policy as downloadable digital products (see Section 3).
For monthly subscriptions:
For annual subscriptions:
To cancel your subscription:
For consultation services:
You may reschedule a consultation without penalty if done at least 24 hours before the scheduled time. Rescheduling with less than 24 hours' notice may incur a rescheduling fee of 25% of the consultation cost.
Refunds will be issued using the same payment method used for the original purchase. For example, if you paid with a credit card, the refund will be credited back to that same card.
Once approved, refunds are typically processed within 5-10 business days. However, the time it takes for the refund to appear in your account depends on your payment provider and may take additional time.
Products or services purchased at a discounted rate or as part of a special promotion may have different refund terms, which will be specified at the time of purchase.
For bundles or packages containing multiple products or services, refunds may be adjusted based on the value of the items already accessed or used.
We reserve the right to refuse refunds to customers who we determine are abusing our refund policy, such as by repeatedly purchasing and requesting refunds for the same or similar products.
For customers in the European Union or other regions with applicable consumer protection laws, this Refund Policy does not affect your statutory rights, including your right to withdraw from certain types of contracts within a specified cooling-off period.
In the UK, consumers have the right to cancel most online purchases within 14 days of delivery without giving a reason (Consumer Contracts Regulations 2013). However, this right to cancel does not apply to digital content once downloading or streaming has begun (with your acknowledgment that you will lose your cancellation right).
If you have any questions about our Refund Policy or would like to request a refund, please contact us at:
Mint Circuit
113 Zoe Dale
Port Max NP16 6QT
United Kingdom
Email: [email protected]
Phone: +44 9170 957280
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. It is your responsibility to review this Refund Policy periodically. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
